Returns & Exchanges
At Pickleball Shop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all paddles, apparel, and accessories. Items must be in original, unused condition with all packaging intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack your items in their original packaging, ensuring that all tags are attached and protective covers are included for paddles.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing